HobbyKing / HobbyCity.com

Ja som tak v cine cez ebay v pohode vyreklamoval nejake veci, obratom mi poslali naspat peniazky na ucet.. dokonca som to zvladol cez translator.. kedze anglicky neviem... iba nemecky..

Kamil ja mam nafuknute vsetky lipolky z HK.. ako moc boli nafuknute tvoje.. vyskusam to aj ja..

Čaute chlapci , a kde sa to sťažujete alebo reklamujete ? tiež cez : HobbyKing Support Centre ?

Tiež s nimi komunikujem , prekladám cez translator a zatial sme sa vždy pochopili ...

Moja zásielka: objednávka 11.1.2014
Shipping InformationDate and Time Location Status Reason
28/01/2014 12:16 Held by Customs at Destination
28/01/2014 08:55 Received at Destination Transit Centre
21/01/2014 22:28 Handover to Airline
20/01/2014 21:47 Processing at Air Transit Center
20/01/2014 19:49 Processing at Sorting Centre
20/01/2014 14:40 Acknowledged at Transit Centre
14/01/2014 19:34 Pending shipment from Merchant/Shipper

No chlopy je to v p... ja nemám ani tovar ani 163 euro ...

Všetko treba riešiť s paypalom do 40 dní . Paypal to vybaví za vás. Po 40dňoch je neskoro a už sa môžete len handrkovať.

Moja diskusia s Paypalom, tiež odyšla dvakrát platba lebo prvá na hobbykingu neprešla.
From Buyer - Tibor Mico

1/12/2014 12:00 GMT+01:00

Yesterday I made the order without registering, everything was fine, payment was sent via paypal. After submitting payments on your website error occurred and the order has not been accepted, the card remains full, but the money was paid. Then I registered a request made ​​again with the addition of one item. This order was carried out in order.

I ask you Refund of unfinished first order due to an error on the page of $ 183.64 USD.

Jan 11, 2014 20:56:21 GMT +01:00 Transaction ID: xxxxxxxxxxxxxxx

Tibor Mico

Klcovany 354

Boleraz,

919 08 Slovakia

Answer from HobbyKing Support Centre:

Ivy

11:48:22

Thank you for patiently waiting Tibor, In regards to this issue I advised you to please open a dispute in Paypal for the refund. Please be informed that if you are placing a order in our website be sure you logged in first or be sure to have an account to avoid errors like this.

From Seller - hexTronik Limited

1/14/2014 06:32 GMT+01:00

Due to system error, the order wasn't placed successfully. Therefore, we are now refunding the amount in full. We apologize for any inconvenience caused.

A Refund was issued.

1/14/2014 06:32 GMT+01:00

Chlapi ja vam to poviem takto ked sa to hoc aj dva tyzdne vobec nepohne tak treba pisat na paypal. Mate na to 45 dni. NEchcem tu niako mudrovat. Proste je to tak ked to riesite cez Hobbyking oni na vas zvysoka kaslu. Im je to jedno ci pridete o peniaze alebo nie. Proste oni otvoria nejake to patranie po baliku a tym to pre nich skoncilo. Oni s tym nic nerobia. Az potom kliknu na nieco ked im to pocitac vyhodi. Mne to tak bolo s objednavkou za skoro 400€. Otvoril som ten spor z hobbykingom. Nic sa nedialo. Ked som im vypisoval, tak oni ze bude to trvat 4-6 tyzdnov. Tak som si pomyslel ze urcite budem tolko cakat. Hned som pisal na Paypal. Oni to zacali riesit. Do tyzdna som mal peniaze na ucte. V polke januara mi prisiel mail z HK ze to vyriesili ci chcem vratit peniaze alebo poslat znovu objednavku. Tak som si pomyslel ze oni su asi dobre mimo. Pritom ja som uz mal od nich objednavku za tie peniaze davno doma. A to som zacal riesit asi v polke novembra. Takze to je tak. Necakajte na tie veci zbytocne dlho ked mozte tak to zacnite riesit a mate iste peniaze. A nie ako som tu cital ze niektori tu cakali aj dva mesiace alebo kolko a nic ani peniaze ani tovar. A hlavne ked teraz pomenili dodavatelov.